MS-721 course description
ITRoute's MS-721 training is a condensed, four-day instructor-led program for IT professionals responsible for Microsoft Teams communications. Explore planning, configuration, deployment, management and troubleshooting across Teams Phone, meetings, events, rooms and devices.
Attend instructor-led training in Sydney where available, or join live online from across Australia. This is ITRoute's four-day delivery format; Microsoft's standard instructor-led course is generally listed as five days.
MS-721 course outline
Core topics covered during the four-day program include:
- Plan and design Microsoft Teams collaboration communications systems
- Configure and manage Teams meetings, webinars and town halls
- Plan and configure Teams Phone and calling capabilities
- Understand voice routing, connectivity and calling policies
- Deploy and manage Microsoft Teams Rooms and Teams devices
- Monitor, maintain and troubleshoot communications services
Four-day learning structure
- Day 1: Teams communications architecture, governance and planning
- Day 2: Meetings, events, policies and collaboration experiences
- Day 3: Teams Phone, calling configuration and voice services
- Day 4: Teams Rooms, devices, monitoring and troubleshooting
Practical learning and course inclusions
Trainer-led demonstrations and guided or scenario-based exercises may be used where applicable. Confirm lab access, course materials and whether a certification exam voucher is included before enrolling.
Course timetable, study options & price
ITRoute's advertised MS-721 instructor-led course runs Monday to Thursday, 10:00 am to 4:00 pm, over four days.
| Intake | Timetable | Course price |
|---|---|---|
| Full-time instructor-led | Mon–Thu · 10:00 am–4:00 pm · 4 days | A$1,995 + GST |
| Live online | Join the scheduled four-day instructor-led class remotely | A$1,995 + GST |
Next intake: Contact ITRoute to confirm upcoming dates, availability, delivery arrangements and exam voucher inclusions. Times are Sydney local time.
Job prospects after MS-721
MS-721 skills are relevant to professionals working with Microsoft Teams communications and workplace collaboration environments. Certification or training does not guarantee employment.
How this course supports your career
Develop the technical vocabulary and practical understanding needed to support Teams meetings, enterprise calling and meeting-room solutions. Combine this knowledge with experience in Microsoft 365 administration, networking and identity management.
Who should attend?
Designed for Microsoft 365 and Teams administrators, unified communications engineers, collaboration specialists and IT professionals responsible for enterprise voice and meeting solutions.
Recommended prerequisites
Familiarity with Microsoft Teams, Microsoft 365 administration, identity management, networking fundamentals and basic voice or telephony concepts is recommended.
Training delivery
Sydney classroom
Instructor-led classroom attendance subject to the confirmed intake and availability.
Live online
Join real-time training from Brisbane, Melbourne, Perth, Adelaide, Canberra and elsewhere in Australia.
Frequently asked questions
How much does MS-721 training cost?
ITRoute's advertised price for the four-day course is A$1,995 + GST. Confirm current inclusions before booking.
How long is the MS-721 course?
ITRoute delivers this course over four days, Monday to Thursday, from 10:00 am to 4:00 pm. Microsoft's standard course may have a different duration.
Can I join MS-721 online?
Yes. Live online attendance is offered for the scheduled instructor-led program, subject to intake availability.
Is the certification exam included?
Contact ITRoute to confirm whether the exam voucher or exam fee is included in the current advertised offer.
When is the next course?
Contact ITRoute for the next confirmed start date and enrolment availability.