ITIL Foundation Certificate in IT Service Management

  • Course Description
  • Exam Required
  • Prerequisite
  • Lab Facilities
  • Course Benefits
  • Job Prospectus

ITIL v3 foundation certification: ITIL is the acronym of IT Infrastructure Library which is essentially a series of documents that are used in the implementation of an ITIL lifecycle framework for IT Service Management. This is a framework which defines how Service Management is applied within an organisation. ITIL is organized into a series of five volumes as Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement. The IT Infrastructure Library (ITIL®) is the most widely accepted approach to IT service management in the world. This is a best practice framework that has been drawn from both the public and private sectors internationally. This course describes how to organise IT resources to deliver business value, document the processes, the functions and roles of IT Service Management (ITSM). ITIL Foundation course is designed to enable delegates to understand the disciplines and processes that help service management staff to deliver and support quality.
To achieve ITIL Foundation Certificate in IT Service Management, the student has to pass the following exam

ITIL Foundation Certificate in IT Service Management


There is no Lab for this Course. ITIL course is useful for any individual working in an IT or non-IT environment. This is also useful for anyone who requires a basic understanding of the ITIL framework

ITIL Press Books, Practice test facilities, Final Exam Fees Included, Lunch included for full time students

IT Service Manager, Project Manager, Any IT Professional, IT Consultant, Any IT/Non-IT Role

Course Information

Schedule & Price Information

ITIL Foundation v3
Course TypeTimeDurationUpcoming CoursePRICE
Full Time Course Monday - Wednesday
9:30am - 4:30pm
3 Days 30 Apr - 02 May
12 Jun - 14 Jun
16 JUL - 18 JUL
$1195 +GST Enquire Now
Part Time Course Monday & Tuesday
6:00PM - 9:00PM
3 Weeks 19 Mar - 03 Apr $995 +GST Enquire Now
Weekend Course Sunday
9:00AM - 4:00PM
3 Weeks 11 MAR - 25 MAR
22 Apr - 06 May
13 May - 27 May
$995 +GST Enquire Now

Certification Success Story

Dominic has successfully completed the ITIL foundation v3 Certification course and passed the exam with remarkable score

Dominic Oehlers System Analyst Sydney University

Recently I have passed the ITIL foundation course, course was very informative and relevent to IT Service Management, unlimited practise test help me to pass the exam

Bijal Sisodiya Service Manager iiNET limited

I have successfully passed the ITIL foundation exam and looking forward to other certification course in IT Route. Course price was resonable, training and overall classs, practise test facilities really help me to pass the exam. I recommend IT Route for training~

Mohammed Seraj Alharthi Post Graduate Student Macquarie University

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